Production Support Across Platforms

Today’s small and medium-sized enterprises face the same challenges managing applications as their larger counterparts. They’re also looking to reduce IT costs, manage non-strategic IT spending, improve business agility and ensure IT is a contributor to the strategic goals of the organization. Given their constrained resources, they turn to a technology partner for production support for their applications.

End-to-End Support Capabilities

Supra ITS offers production support and managed application services to customers across vertical markets that deliver the expertise, skills, solutions and quality they need to successfully build, run and evolve their enterprise applications.

With our deep knowledge of popular technologies and applications from vendors such as Oracle, SAP and Microsoft, Supra ITS helps customers manage their IT application environment by providing ongoing development, maintenance and production support of an application, a group of applications, or an entire portfolio of applications.

Our production support capabilities include:

• Tier 2 and 3 support services
• SLAs in a managed service environment
• Enhancement or application development services
• Capacity Services for application maintenance and support

Our production support offerings also include break/fix, enhancements, testing, and capacity services, as well as new application development.

Supra ITS’ production delivery model is flexible in that we can provide those services on-site for our customers, as well remotely using near-shore and offshore resources so we can scale up quickly as needed.

Make IT Work for You, Instead of Working For IT

Outsourced application production support contributes to corporate strategic goals through the dramatic decrease in IT costs and improvement in application service levels. Supra ITS makes sure IT a significant contributor to achieving your strategic goals.